![]() ![]() If you encounter a Code 401 error, perform the following troubleshooting steps to debug the error: If you receive an error message that is a combination of the first two error messages, then you must run debugging steps for both Code 401 and Code 500. ![]() Increase the Timeout value on your ScienceLogic credential. (For more information, see the section Debugging Code 500 Errors.) The device cannot respond to WinRM requests or the PowerShell credential settings do not match the device's WinRM configuration. Pre-authentication failed while getting initial credentials. ![]() (For more information, see the section Debugging Code 401 Errors.) Incorrect username and/or password provided in the PowerShell Credential.īad HTTP response returned from server. For each error message, the top-most cause listed is the most likely reason for the error message. SL1 can generate the following error messages when problems occur in Windows Remote Management (WinRM).
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